Videos Not Working on Chrome

@eccentrix: @theeliminator: This fixed the issue for me on Chrome, thanks!

You don't have to wait until they ask you to accept or reject cookies, there's a link at the bottom of the site that says manage preferences and you can select performance cookies there.

For me the link at the bottom says "Do not sell my personal information" - click that and the cookie settings pop up. I enabled "functional" and "Performance" cookies. Now the video player works again (Firefox)

weirdly enough it seems now new videos do not work for me.

I've cleared my cache but now the newest video on the site does not work: https://www.giantbomb.com/shows/official-playstation-magazine-issue-53/2970-22331/free-video

I'm on Firefox 112.0.2 (64-bit) on Windows 11

Performance cookies thing worked for me on Chrome!

I have this issue as well but with all my browsers: Edge, Firefox, and Chrome all can't play videos on the site. I cleared everything and logged out and back in afterwards and it's still an issue. Literally nothing plays on the site for me. Just get a black screen with an unresponsive play button over it. I don't use ad blockers either.

Reporting in on the performance cookies thing fixes everything

I'm having this exact problem on Chrome. Tried clearing cookies. What a mess, this is very frustrating.

Enabling functional and performance cookies seems to do it for me.

Fun(?) fact: @wcarle's last post for the site--which was about three years ago--was about him adding a fix for what seems to be this same issue? Derp.

This still isn't working. On a site about videos

Manually enabling "Performance Cookies" by clicking "Do Not Sell My Personal Information" at the bottom of the page as described by others got videos to start working for me again in Chrome and Firefox.

Same. Not something you should be required to do, at all, but it does seem to work.

@stealydan said:

This finally worked for me (I'm on Firefox). I also turned off Enhanced Tracking Protection (the shield by the URL); I don't know if that was also necessary for it to work.

Just clearing cookies did not fix the problem, but the above did. Thank you for posting that.

I just wanted to say this worked for me on Chrome when nothing else (clear cache, clear cookies, mess with what's allowed and not allowed by www.giantbomb.com in multiple ways) did not. Thanks.

Edit: left out the "not" in my reply

Enabling performance cookies worked for me as well. I did not need to enable functional cookies.

I hadn't encountered the issue on Chrome (which I use less), and checking the site's cookies there, sure enough, I already had perf cookies enabled. Disabling them then broke video playback on Chrome, and re-enabling fixed it right back.

Still having this issue, which is kind of insane.

Turning on performance cookies works for me. However, even though I confirm settings I have to go back and turn on performance cookies every time I close the site or relaunch chrome.

Still very annoying but at least I can get the videos to work.

I just tried the free videos on the site, logged in, using Chrome on PC and Firefox on Linux.

Both browsers give an unresponsive video player.

I have not tried turning on or off cookies (and probably won't) though.

It’s crazy how difficult it is to watch videos from a site with nothing but video content. Video player doesn’t work in Chrome, the API is still broken for third party apps, and both issues have been problems for months.

How is this still broken, months later? I still cannot watch videos unless I watch them on youtube. What a joke.

@senate4242: not enough engineer meetings.